ephyrosalvo - Professional Financial Modeling Solutions

Information We Collect

ephyrosalvo collects various types of information to provide and improve our financial modeling services. We gather personal information when you register for courses, contact us, or interact with our platform.

Personal details including name, email address, phone number, and professional background
Educational information such as qualifications, work experience, and learning preferences
Technical data including IP address, browser type, device information, and usage patterns
Communication records when you contact our support team or participate in discussions
Payment information processed securely through third-party providers

We also collect information automatically through cookies and similar technologies to understand how you use our website and improve your experience.

How We Use Your Information

Your personal information helps us deliver quality educational services and maintain our learning platform effectively. We use this data for several important purposes.

We never sell your personal information to third parties or use it for purposes unrelated to our educational services.

Providing access to financial modeling courses and learning materials
Sending course updates, learning resources, and relevant educational content
Processing enrollments and managing your learning progress
Improving our website functionality and user experience
Responding to inquiries and providing customer support
Complying with legal obligations and protecting against fraud

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

Access Your Data

Request copies of personal information we hold about you, subject to certain exceptions under Australian law.

Correct Information

Ask us to update or correct inaccurate personal information in our records.

Restrict Processing

Request limitations on how we use your information in certain circumstances.

Data Portability

Receive your personal data in a structured, commonly used format where technically feasible.

To exercise these rights, contact us using the details provided below. We'll respond within 30 days as required by Australian privacy legislation. Some requests may require identity verification for security purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security practices align with Australian privacy requirements and industry standards.

Encrypted data transmission using SSL/TLS protocols for all sensitive communications
Secure servers located in Australia with restricted physical and digital access
Regular security audits and vulnerability assessments of our systems
Staff training on privacy and data protection responsibilities
Access controls ensuring only authorized personnel can access personal data
Incident response procedures for potential data breaches

While we maintain strong security measures, no online system is completely immune to threats. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access to your account.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Australian law. Different types of data have varying retention periods based on their purpose and legal requirements.

Student records and learning progress: Retained for 7 years after course completion
Communication records: Kept for 3 years from last interaction
Technical logs and website analytics: Automatically deleted after 24 months
Marketing preferences: Maintained until you withdraw consent
Financial records: Preserved for 7 years as required by Australian tax law

When retention periods expire, we securely delete or anonymize personal information. You can request earlier deletion of your data, though we may need to retain certain information to comply with legal obligations.

Third-Party Services and Data Sharing

ephyrosalvo works with carefully selected service providers to deliver our educational services. We share personal information only when necessary and ensure these partners maintain appropriate privacy protections.

We conduct due diligence on all third-party providers and require contractual commitments to protect your privacy in accordance with Australian privacy laws.

Payment processors handle financial transactions securely without storing card details on our systems
Email service providers help deliver course communications and updates
Cloud hosting services store data in Australian data centers with strict security protocols
Analytics tools provide insights into website performance while respecting user privacy
Customer support platforms help us respond to inquiries efficiently

We may disclose personal information if required by law, court order, or to protect our legitimate interests. In such cases, we'll notify you unless legally prohibited from doing so.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and analyze website usage patterns.

Essential cookies required for website functionality and security
Performance cookies that help us understand how visitors interact with our site
Preference cookies that remember your settings and choices
Marketing cookies used to deliver relevant educational content

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your ability to access some features of our learning platform.

Privacy Policy